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Recent Customer Reviews (13)
nikita dikovskie
UnbelievableI waited a full week for my express shipping, and no one ever contacted me. The AI assistant is completely useless — it constantly freezes, doesn’t let you continue typing, and forces you to repeat the same actions 5–6 times in a row. Customer support never reached out to me at all. My UPS tracking has been stuck on “Label Created” for 5 days. UPS confirmed that the package was never handed over to them for shipment. Drop’s customer support is completely silent and does not respond to messages. This is especially frustrating because I paid for express shipping. Overall, this experience has been extremely disappointing, and it feels like the company simply doesn’t care about its customers.
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Maximilian Berg
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San Diego Daniels
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Lucille Swarthout
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Geraldine Campbell
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Chris Sutton
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Donatien Dupuis
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Sevda Van Der Tol
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Jeremiah Enriquez
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Anja Schultheiss
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